Rework Flow, step by step

A freight load is rejected at a receiver and needs fixing at a dock. Here is that job from the driver's reservation to a signed packet the office can bill from, in seven screens.

These are screens from the working application, run with a made-up company name and example loads. The software is in development and has not been measured in a live operation.

1Reserve
2Intake
3Before photos
4Tally
5Sign-off
6Office board
7Packet

Step 1 · Driver

Reserve a rework bay from the road

A driver rejected at a receiver picks the problem, sets how many pallets are affected, and gets a fixed price range and an assigned bay before they arrive.

The estimate comes from the same rate table the dock uses to bill, so the number the driver sees is the number the office starts from.

Reserve Emergency Rework Bay form with problem type, pallet count slider, trailer, carrier, ETA and an estimated range of $469 to $618

Step 2 · Dock operator

Intake on a phone or tablet

At the dock, the operator confirms the rework type, trailer, carrier, driver and bay. Big touch targets are sized for work gloves.

Dock step 1 intake screen with rework type choices, trailer number, carrier, bay and driver fields

Step 3 · Dock operator

Photograph the problem before touching it

Two guided shots, a wide view and a close-up of the defect, record the condition the freight arrived in.

These photos travel with the job, so a later dispute about damage starts from evidence instead of memory.

Dock step 2 showing a wide photo of shifted cargo and a close-up of broken pallet runners

Step 4 · Dock operator

Tally supplies and labor as they are used

Pallets, stretch wrap, corner boards and forklift time are counted with plus and minus buttons. The live invoice updates with every tap.

Dock step 3 supply and labor tally with counters and a live invoice of $384.25

Step 5 · Driver

After photo and driver sign-off on the glass

The finished pallet is photographed, and the driver signs on the screen. Dispatching sends the completed record to the office.

Dock step 4 with a road-ready photo, a drawn driver signature and a Dispatch Certificate button

Step 6 · Office

The office board updates on its own

The office screen watches for new work and alerts when the dock dispatches. Billing, bay occupancy and every job's status are on one board.

The dispute-rate and turnaround tiles are illustrative placeholders in this build, not measured results.

Office board with billing, bay occupancy and a table of completed jobs with a new job alert

Step 7 · Office

One completion packet for billing and disputes

Each job produces a printable certificate: before and after photos, an itemized invoice, and the driver's signature. Jobs can also be exported for QuickBooks.

Completion packet with before and after photos, an itemized materials and labor invoice and a driver signature

Want this around your own dock?

We build it to fit how your operation already works, and you own the result.

Inquire about Rework Flow Read the case study

Rework Flow, step by step

A freight load is rejected at a receiver and needs fixing at a dock. Here is that job from the driver's reservation to a signed packet the office can bill from, in seven screens.

These are screens from the working application, run with a made-up company name and example loads. The software is in development and has not been measured in a live operation.